FAQ

1. What is Royalem? Royalem is a revolutionary dating app inspired by the British social season of the 1800s, combining traditional matchmaking with modern technology. Unlike standard dating apps, Royalem focuses on creating deep, meaningful connections through a unique, exclusive platform that values quality over quantity.

2. How does Royalem work? The app features a weekly cycle of activities, starting with the “Queen’s Ball” where users can like, love or pass on other suitors during weekends. Based on user interactions (pass, like, love), the app moves to the “Selection Soiree” where matches are revealed and further interactions are encouraged. The app also organizes in-person events at luxury mansions, providing a real-world platform for connections.

3. What makes Royalem different from other dating apps? Royalem stands out due to its emphasis on reducing the paradox of choice by providing curated matches and its royal-themed, exclusive experience. It promotes deep connections by limiting interactions to weekends, encouraging users to engage more thoughtfully. The in-person luxury mansion events offer a unique blend of online and real-world dating.

4. Can anyone join Royalem? While Royalem aims to be inclusive, there is a screening process to ensure that members align with the app’s ethos of serious, meaningful dating. The app targets individuals who appreciate the blend of tradition and modernity and are looking for more than just a casual dating experience.

5. Is there a subscription fee for Royalem? Royalem operates on a subscription model. While there might be a basic free version, the full spectrum of features, including exclusive events, requires a subscription. 

6. How are matches made on Royalem? Matches are made based on user preferences, interactions, and an underlying algorithm that prioritizes compatibility. The unique structure of ‘love at first sight,’ ‘group courtship,’ and ‘likes’ further refines the matching process, ensuring meaningful connections.

7. What are the in-person events at luxury mansions about? The in-person events are an extension of the Royalem experience, set in luxurious mansions. These events mimic the grandeur of the British social season, offering an ambiance of sophistication and exclusivity. They are designed to facilitate face-to-face interactions among matches in a refined setting.

8. How does Royalem ensure user safety and privacy? User safety and privacy are paramount on Royalem. The app employs advanced security measures to protect personal information. In-person events are closely monitored to ensure a safe, respectful environment for all participants.

9. Can I choose not to participate in the in-person events? Participation in in-person events is optional. Members can enjoy the full online experience of the app without attending these events, though attending them can enrich the dating experience.

10. What is the ‘Queen’s Ball’ and ‘Selection Soiree’? The ‘Queen’s Ball’ is the initial phase where users see potential matches over the weekend. The ‘Selection Soiree’ is the phase where results of user interactions are revealed, and users see whom they matched with, furthering the opportunity for interactions.

11. Are the in-person events open to all members? In-person events are typically available to premium members, though there may be occasional invitations extended to basic members based on app engagement or promotions.

12. How does Royalem tackle the paradox of choice? By offering a limited, curated set of matches and structuring interactions around weekends, Royalem reduces the overwhelming nature of endless swiping. This approach encourages users to focus more on each potential match, fostering a deeper connection.

13. Is Royalem Region Specefic? Royalem will be launched in different cities phase by phase starting with Los Angeles, California.

14. What kind of customer support does Royalem offer? Royalem provides comprehensive customer support through email, chat, and a detailed FAQ section on the app and website. The team is dedicated to assisting users with any queries or issues they may encounter.

15. How can I be sure the matches are genuine? Royalem employs a rigorous profile verification process to ensure authenticity. The app encourages honest representation, and the weekend-focused interaction model helps in building genuine connections.

16. What happens if I don’t find a match during the Queen’s Ball? If you don’t find a match during the Queen’s Ball, you can either wait and participate in the next cycle or see other users who didn’t find matches during the weekend and interact with them. Royalem is about quality connections, and sometimes it takes more than one cycle to find a suitable match.

17. Can I attend the mansion events if I’m not a premium member? Mansion events are primarily for premium members. However, there may be special invitations or promotions that allow basic members to experience these events.

18. When will In-Person event take place?  The first event will happen on Summer 2024, the exact date and place will be revealed to final participants. 

19. What safety measures are in place for the mansion events? For mansion events, Royalem ensures safety through vetted guest lists, professional security, and a respectful environment. Attendee privacy and comfort are top priorities.

20. How can I give feedback or suggestions about the app? Feedback and suggestions can be submitted through the app’s feedback section or directly via customer support chat on website. Royalem values user input to continually improve the experience.